Chapter 13

"Ms. Jordan... Seraphina, please. I have a family. This will ruin me. It was a mistake. A... a stupid, drunken mistake."Seraphina looked at him, her face as hard as marble. "When you laughed at me, you were sober. When you called me a monkey, you were sober. When you told your partner I was a diversity quota, you were sober. Your drunken mistake was just your real self, but louder. Your apologies are worthless because you're not sorry for what you did; you're just sorry you got caught by me. Get off my plane."The constables grabbed his arms. "Sir, let's go."They hauled him out. Chloe followed, hiding her face, sobbing. As they were marched down the jet bridge, every passenger in business class and premium economy watched; many, having heard the commotion, were recording on their phones. The walk of shame was total, public, and humiliating.Seraphina was the next off the plane. Jonathan Briggs walked with her."What's his status, Jonathan?" she asked."Thorne is Executive Platinum. Or he was," Jonathan said, typing on his tablet. "I've just revoked his status, voided his four million airline miles, and placed him on the permanent no-fly list. He is banned from AuraJet, and by proxy, our entire partner alliance. He won't be flying on any reputable carrier for the rest of his life.""Good," Seraphina said. "And Ms. Shaw?""Demoted, as you instructed. She'll be flown back to JFK as a passenger and will report to HR for a full disciplinary review. I'm recommending termination.""No," Seraphina said. "Don't fire her. I want her on a six-month performance improvement plan. Send her to every diversity, equity, and inclusion seminar we have. I want her working with our community outreach team in Queens. She's not a lost cause; she's a product of a weak culture. She's a mirror. I want her retrained. Ben Carter, however—fast-track him. I want him in leadership training by next month.""Yes, Ms. Jordan," Jonathan said, impressed.They reached the end of the jet bridge. Seraphina paused."The videos from the cabin are going to leak, Jonathan. They'll be on the Daily Mail by noon. Get ahead of it. I want a statement from AuraJet. No 'we apologize for the incident' fluff. I want it strong."

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