Chapter 4

"I'll just have a ginger ale with ice and a lime, please," Seraphina said, smiling up at her."Of course," Evelyn said, looking slightly surprised.From across the aisle, a loud, derisive snort sounded. "Did you hear that, Chlo? Ginger ale!" Marcus was laughing, a horrible, braying sound. "Pays five figures for a ticket—or more likely doesn't—and she orders a soda. It's like giving a Stradivarius to a monkey."Chloe shrieked with laughter. "Marcus, you're awful!"Seraphina's eyes met Evelyn's. In that moment, Seraphina wasn't the owner; she was just a Black woman, and Evelyn was an employee who had just heard an insult that was impossible to misinterpret.Evelyn's face went pale. She was trapped: on one hand, a loud, abusive, clearly wealthy passenger; on the other, a quiet passenger who was the target of that abuse.Evelyn made her choice: she broke eye contact with Seraphina and scurried away. "Your ginger ale coming right up, ma'am," she called over her shoulder, her voice strained.Seraphina sighed, a long, quiet breath. This was the crack in the veneer. Her staff was trained for de-escalation, but that training apparently failed when the aggressor was wearing a Patek.Marcus, emboldened by the lack of response, continued. He was now speaking to Evelyn as she returned with Seraphina's drink. "Make sure mine is the Dom, darling. And I mean right to the brim. I've got to make up for the atmosphere."Evelyn avoided Seraphina's gaze as she placed the ginger ale on the polished burlwood tray. "Enjoy your beverage, Ms. Jordan.""Thank you, Evelyn," Seraphina said, her voice perfectly level.As the purser left, Seraphina took another note on her phone:AuraJet 101, 7:05 p.m. Passenger M. Thorne (1C): racially motivated harassment ('monkey,' 'diversity quota'). Purser E. Shaw witnessed incident, failed to intervene, failed to file a passenger conduct report. Serious training deficit.She took a sip of her ginger ale. The flight hadn't even left the ground, and her review was already scathing. She was angry, but she was also methodical. This wasn't just an insult; it was a data point—a very, very expensive data point.

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